Asking the right questions during the interview process

Robot interview

Question:  I applied for a Regional Mgr position. I was stoked to get an Interview, thought it could be a massive career leap for me. Made it to Interview #2, only to be told that it’s an operational support role, galaxies apart in terms of strength on a CV Am I at fault for not asking?

When you’re searching for a new job, especially a role that could be a significant step up in your career, the excitement of progressing through the interview stages can sometimes cloud the finer details. You’ve done the hard work of crafting a strong CV, tailoring your cover letter and preparing for the interview. But what happens when the role turns out to be different from what you expected? Is it your fault for not asking the right questions? Let’s explore why asking specific questions during the interview process is crucial and how you can ensure that the job you’re applying for aligns with your career goals.

Understanding the role from the start

One of the most common issues candidates face is a mismatch between the job they thought they were applying for and the actual responsibilities of the role. This can happen for various reasons, including vague job descriptions, miscommunication during the recruitment process, or simply the excitement of landing an interview for a role that sounds promising.

Imagine applying for a Regional Manager position—a role that you believe could be a massive leap in your career. You make it through the first round of interviews and your excitement builds as you move on to the second round. But then, you’re told that the position is actually for an operational support role, something entirely different from what you had in mind. The disappointment is palpable. You might ask yourself, “Am I at fault for not asking the right questions?”

The role of the job description

The job description is often the first point of contact between you and the potential employer. It’s supposed to give you a clear picture of the role, responsibilities and expectations. However, job descriptions can sometimes be vague or overly broad, leaving much to interpretation. It’s easy to see how a title like “Regional Manager” could suggest a leadership role with strategic responsibilities, only to find out later that the position is more focused on operational support.

To avoid this situation, it’s essential to scrutinise the job description carefully. Look for specific details about the day-to-day tasks, the team structure and the reporting lines. If anything is unclear or seems too broad, that’s your cue to ask questions. For example, you could ask, “Can you clarify the primary responsibilities of this role?” or “How does this position fit within the overall company structure?”

The interview is a two-way street

Many candidates approach interviews with the mindset that they need to impress the employer. While this is true, it’s equally important to remember that the interview is an opportunity for you to assess the company and the role. It’s a two-way street. You’re not just there to answer their questions—you’re there to ensure this role is the right fit for you.

Asking specific, pointed questions during the interview process demonstrates that you’re serious about the role and that you’re thinking critically about how it aligns with your career aspirations. It’s not just about securing a job; it’s about securing the right job.

Key questions to ask during the interview

To avoid ending up in a role that doesn’t match your expectations, here are some key questions you should consider asking during the interview process:

  1. Can you provide more details about the day-to-day responsibilities of this role?

   – This question helps you understand what your daily tasks will look like and whether they align with your skills and interests.

  1. How does this role fit into the company’s broader goals and objectives?

   – Understanding the strategic importance of the role can give you insight into its potential for career growth.

  1. What are the key challenges that the person in this role will face?

   – Knowing the challenges upfront can help you assess whether you’re equipped to handle them and if they align with your career development goals.

  1. Can you describe the team structure and the reporting lines?

   – This question clarifies who you’ll be working with and who you’ll be reporting to, which can influence your decision.

  1. How do you measure success in this role?

   – Understanding the metrics for success can give you a clearer picture of what will be expected of you and whether you’re likely to meet those expectations.

  1. Has this role evolved over time? If so, how?

   – This question can reveal whether the role is stable or if it’s in flux, which can impact your decision.

What to do if the role changes mid-process

Sometimes, even if you’ve asked all the right questions, the nature of the role can change mid-process. This can happen due to internal restructuring, a change in company strategy or even a misunderstanding between different departments. If you find yourself in this situation, it’s important to address it directly.

Ask for clarification on the new responsibilities and how they differ from what was originally discussed. If the role no longer aligns with your career goals, it’s okay to politely withdraw your application. It’s better to step back than to commit to a role that won’t help you advance in your career.

Learn from the experience

If you do find yourself in a situation where the role is not what you expected, take it as a learning experience. Reflect on what you could have done differently, such as asking more specific questions or requesting a more detailed job description. Use this knowledge in your future job searches to ensure you find a role that truly aligns with your goals.

Conclusion

In the end, job hunting is as much about asking the right questions as it is about showcasing your skills and experience. By taking a proactive approach during the interview process, you can ensure that the roles you apply for are a good fit for your career aspirations. Remember, the interview is your chance to evaluate the company and the role, just as much as it is their chance to evaluate you. Don’t be afraid to ask the tough questions—they might just save you from a role that isn’t right for you.