Privacy Policy

Introduction

Successful CVs NZ Limited (we, us, our) complies with the New Zealand Privacy Act 2020 (the Act), including the Information Privacy Principles (IPPs), when dealing with personal information. Personal information is information about an identifiable individual (a natural person).

This policy explains how we collect, use, disclose, store and protect your personal information in providing CV writing and related services.

This policy does not limit or exclude any of your rights under the Act. For more information on the Act, visit www.privacy.org.nz.

Changes to this policy

We may update this policy by posting a revised version on our website. The updated policy applies from the date we post it.

This policy was last updated on 19 March 2026.

Who do we collect your personal information from

We prefer to collect personal information directly from you where possible.

We collect personal information about you from:

  • You directly, such as during face-to-face or virtual meetings, when you provide old CVs or other documents, through our website, registration/subscription processes, communications (e.g., phone, email), or when you purchase/use our services.

  • Publicly available sources, such as your public LinkedIn profile (only when relevant to tailoring your CV and with your awareness or consent where practical).

Indirect collection and notification (from 1 May 2026)

From 1 May 2026, under the new Information Privacy Principle 3A (IPP 3A), if we collect your personal information indirectly (e.g., from your public LinkedIn profile or another source other than you directly), we will take reasonable steps to notify you as soon as practicable after collection.

This notification will include:

  • The fact we have collected your information.
  • The source of the information.
  • The purposes for which we collect, hold, use and disclose it.
  • The intended recipients (if any).
  • Your rights to access and correct your personal information under IPPs 6 and 7.
  • Our contact details.

Exceptions may apply, meaning we may not need to provide a separate notification, such as where:

  • The information is publicly available (e.g., a public LinkedIn profile) and you would reasonably expect us to collect it for CV preparation.
  • You have already been made aware of the collection (e.g., during our discussions or when you authorise/reference your LinkedIn).
  • Notification is not reasonably practicable or would not prejudice your interests.

In practice, our indirect collection is limited and low-risk, typically only involving public LinkedIn profiles when you have mentioned or consented to it in our meeting.

How we use your personal information

We use your personal information only for purposes connected to our services, including to:

  • To verify your identity.
  • Provide CV writing, review and related services/products to you.
  • Communicate with you about our services (including marketing our services/products to you via electronic means such as email or text, where permitted).
  • Improve our services and products.
  • Bill you, process payments and collect amounts owed (including authorising credit card transactions).
  • Respond to your communications or complaints.
  • Conduct anonymised research or statistical analysis.
  • Protect or enforce our legal rights and interests (including defending claims).
  •  Any other purpose you authorise or that is permitted under the Act.

Disclosing your personal information

We may disclose your personal information to:  

  • Other companies in our group (if any).
  • Service providers or suppliers that support our operations (e.g., IT hosting, data storage, payment processors, or professional advisors).
  • Any person or authority legally required to receive it (e.g., regulators, law enforcement).
  • Any other person you authorise.

Some supporting businesses may be located overseas, so your personal information may be held or processed outside New Zealand (subject to IPP 11 safeguards where applicable).

We do not sell your personal information.

Protecting your personal information

We take reasonable steps to protect your personal information from loss, unauthorised access, use, modification or disclosure.

Accessing and correcting your personal information

You have the right (subject to exceptions in the Act) to access your personal information we hold and request corrections.

To make a request, email us at admin@successfulcv.co.nz.  Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting).

If we agree a correction is warranted, we will make it. If not, we will note your request on the information.

We may charge reasonable costs for providing copies or making corrections.

Internet use

Providing personal information over the internet carries risks despite our reasonable security measures.

If you post information publicly on any forum/chat features on our site (if applicable), it becomes publicly available.

Links to third-party sites have their own privacy policies—we recommend reviewing them.

CONTACT US

For questions about this policy, our privacy practices, access/correction requests, or concerns, contact us at:

admin@successfulcv.co.nz.

We will respond promptly and in line with the Act.